My name is Ceri Seeley and I am the Digital Support Officer at Medrwn Môn. I have worked at Medrwn Môn for over 3 years. In my current role I support individuals get online and register with the ‘My Health Online’ service, which is a service you can use to order your repeat prescriptions. For many people within our communities the move towards online appointments and consultations has left them feeling more disconnected than ever, due to barriers such as lack of access to the internet or devices to go online, skills and confidence to use the new systems or the lack of support from friends of family to get them started with the technology. As part of my project we have a ‘tech’ loan scheme to tackle some of these obstacles. I enjoy that I have been able to support people venture into the digital world possibly for the first time, not only connecting them to their surgery, but also to communicate with friends and family who may not live locally. It’s also been very rewarding to see individuals gain skills and better their confidence in using technology.
My name is Ceri Seeley and I am the Digital Support Officer at Medrwn Môn.I have worked at Medrwn Môn for over 3 years. In my current role I support individuals get online and register with the ‘My Health Online’ service, which is a service you can use to order your repeat prescriptions. For many people within our communities the move towards online appointments and consultations has left them feeling more disconnected than ever, due to barriers such as lack of...